ProVia Knowledge Base
ProVia Knowledge Base
English
Spanish
Aluminum Storm Products
ProVia Dealer Information & Process for Reorders
Storm Door Brand Comparison Sheet
Color Info
Standard Colors
Current Standard Colors
Trending Colors
Current Trending Colors
Field Repairs
Storm Doors
DuraGuard Sash Insert Instrutions
How to Operate Self-Storing Sashes
How to Remove the Screw Cover
Replacing Storm Door Stiles
VIDEO: Storm Door Closer Installation
Storm Windows
Sash Retainer Clip Replacement Instructions
Installation
Installation Instructions: Storm Windows
Video: Strike Plate Adjusting for Mortise Hardware
Storm Doors
Decorator
Decorator: Standard Features
Deluxe
Deluxe: Standard Features
DuraGuard
DuraGuard: Standard Features
Spectrum
Spectrum: Standard Features
Superview
Superview: Standard Features
Storm Windows
Concord
How Concord Windows Operate
Entry Doors
Measuring for Replacement Entry Doors
ProVia Dealer Information & Process for Reorders
String Test for Warped Slab
Catalogs / Price Books
Entry / Patio / Storm
Catalog Current
Impact Resistant
2026 Impact Entry Door Catalog
Drawings
Door Component Drawings
Replacement Component Drawings
Entry Door Dictionary
Entry Door Dictionary
Frames
Fusion Frame
Fusion Frame - Single Door - Install Instructions
FusionFrame Installation Tips Video
FusionFrames with a mullion width adjustment other than 1" (per mullion) or certain inner frame depths will feature a multi-piece spread outside mullion.
French Doors
French Door Astragals
Multi-Point Astragal Strike Plate and Retainer Change
Resolution to Astragal Strike Plates Moving
Glass / Trim
Decorative Glass Options
1.) Decorative Glass Videos
Internal Blinds
Colored Blinds
Re-engaging the magnet/operator on Colored Internal Blinds
Hardware
How to Determine the Backset
Low Profile Deadbolt Instructions - Baldwin Hardware
Security Benefits of the Hoppe, PanoLock, and Trilennium Multipoint Systems
Brinks
INSTALLATION VIDEOS AND INSTRUCTIONS
Emtek
Mortise
Emtek Mortise Dummy Thumb Lever Fix
Re-handing Instructions - Mortise Lockbody
Tubular Grip Handles
Emtek Tubular Handle Installation Instructions
Keys
Key to Customer Supplied Key (Key Compatibility)
PanoLock®
Multi Point PanoLock Switching Hardware (Video)
PanoLock latch "spring-back" Issue
PanoLock+ Adapter Installation (Video)
PanoLock+ Adapter Pack Instructions
PanoLock® Limitations
Electronic Handles & Deadbolts
Schlage Encode Plus Smart Wifi Deadbolt - PanoLock Installation Video
Schlage
Electronic Handles & Deadbolts
How To Install Your Schlage FE595 Keypad Entry Lock (Video)
How To Install Your Schlage Sense™ Smart Deadbolt (Video) - Discontinued 2023
How To Install Your Schlage Touch™ Keyless Deadbolt (Video) - Discontinued 2022
How To Install Your Schlage Touch™ Keyless Lever (Video) - Discontinued 2022
How To Program Your Schlage Touch™ Keyless Touchscreen Deadbolt (Video) - Discontinued 2022
Schlage Encode Plus Smart Wifi Deadbolt - PanoLock Installation Video
Schlage Encode Plus Smart Wifi Deadbolt - Quick Start Guide
Schlage Keypad Locks User Guide (comes in the box with deadbolt)
Schlage Sense Smart Deadbolt User Guide - Discontinued 2023
Schlage Touch Keyless User Guide - Discontinued 2022
Setting up tap function on my iPhone for the Schlage Encode Plus Smart Wifi Deadbolt
Schlage Custom Hardware - New for 2027
Schlage Greene Grip Handle Installation Instructions
Trilennium
How to lock and unlock Trilennium Hardware - Video
Rehanding Trilennium 3000-3070-3500 - Endura
Replacing Key Cylinder for Trilennium
Trilennium Care and Maintenance
Trilennium Function Check
Trilennium Installation Instructions
Trilennium Panic Release Removal (Short Drive Arm is a Special-Order Item P-SO-HW-5271)
Trilennium Troubleshooting Guide
Installation Instructions
Field Mulling Door and Sidelite
Cladding
CLADDING CLIP INSTALLATION INSTRUCTIONS
INSTRUCTIONS FOR INSTALLING FRAME & BRICKMOLD CLADDING - FOR CLADDING SHIPPED LOOSE
Frames
Installing Exterior Jamb Extensions in the Field
FrameSaver®
DOUBLE ENTRY DOOR WITH SIDELITE(S) FRAMESAVER™
ENTRY DOOR WITH VENTING SIDELITE (FRAMESAVER™)
INSTALLATION INSTRUCTIONS FRAMESAVER™ ENTRY DOOR WITH SIDELITE(S)
INSTALLATION INSTRUCTIONS FRAMESAVER™ SINGLE ENTRY DOOR
Fusion Frame
INSTALLATION INSTRUCTIONS FUSIONFRAME™ DOUBLE (FRENCH) ENTRY DOOR
INSTALLATION INSTRUCTIONS FUSIONFRAME™ ENTRY DOOR WITH SIDELITE(S)
Installation Tips for ProVia's Maintenance-free FusionFrame(TM) Door System (Video)
PermaTech Installation
FRENCH DOOR (DOUBLE ENTRY DOORS) WITH PERMATECH™ FRAME INSTALLATION INSTRUCTIONS
INSTALLATION INSTRUCTIONS PERMATECH™ ENTRY DOOR WITH SIDELITE(S)
INSTALLATION INSTRUCTIONS PERMATECH™ SINGLE ENTRY DOOR
PAINTING INSTRUCTIONS FOR PERMATECH™ COMPOSITE FRAME
Steel L-Frame
SINGLE REPLACEMENT DOOR INSTALLATION INSTRUCTIONS (Steel L-Frame)
Steel L-Frame Double Door Instructions
French Doors
French Double Doors - Part 1 - Preparation / Part 2 - Installation / Part 3 - Operation Issues (Videos)
INSTALLATION INSTRUCTIONS FOR ENTRY DOORS - (FRENCH) DOUBLE DOORS
ProVia Double Entry Door Installation CRITICAL STEPS
Hardware
Emtek Mortise Handle Installation Instructions
EMTEK Tubular Sectional Single Cylinder Install Guide (Urban Modern)
Strike Plate Install
Replacement Instructions
Replacing Corner Pad
Replacing Glass & Trim
Replacing Plugless Glass & Trim Video
Sidelight Replacement
LightEn
Field Testing LightEn In-Frame Light
LightEn Parameters
Nomenclature
Door with Sidelites and Transom Nomenclature
Non-Residential
Commercial Closers
Norton 1600 Series Installation Instructions
Stanley QDC 212 & 312 Hold Open Closer
Arm Adjustments
Installation Instructions
Stanley QDC 300 Door Closer
Arm Adjustments
Installation Instructions
Hardware
Stanley Commercial Hardware Cylindrical Lever Series Grade 1
Metal Frame Installation Instructions
INSTALLATION INSTRUCTION ALUMINUM THRESHOLD FOR STEEL FRAME
Redi-Flex Adjustable Steel Frame
Replacement Steel-L Frame
Slip On Drywall Application - Hollow Metal Steel Frame
Steel Frame - Existing Masonry Construction
Steel Frame - New Masonry Construction
Steel Frame - Steel Stud Wall Construction
Steel Frame - Wood Stud Wall Construction
Panic Hardware
APEX 2000 Series Installation Instructions
Reliant 5000 Series Installation Instructions
Vertical Rod Adjustment Video
Sliding Patio Screen
INSTALLATION INSTRUCTIONS PATIO DOOR SCREEN
Sweeps
Replacing Bottom Sweeps - Z Series Sweeps
Thresholds
ADA Compliant
Inswing ADA, Outswing ADA, & Saddle Thresholds
Low Profile
Low Profile Threshold - ENDURA
Z-Series Thresholds
Service Instruction ZAI (Adjustable) to the Z-AC (Auto-Adjusting) Sill Cap Replacement
Z-Articulating Cap (Z-AC) Threshold
ZAC Threshold Cap Replacement - Video
Transoms
Removing a Transom in Field
Transom Template Instructions & Video
Warranty
01 Warranty Label Location
1998 warranty
1999 warranty
2000 warranty
2001 warranty
2002 warranty
2003 warranty
2004 warranty
2005 warranty
2006 warranty
2007 warranty
2008 warranty
2009 warranty
2010 warranty
2011 Non Res warranty
2011 warranty
2012 warranty
2013 Non Res warranty
2013 warranty
2014 Non Res warranty
2014 warranty
2015 Non Res warranty
2015 warranty
2016 warranty
2018 warranty
2019 warranty
24 Gauge Warranty for 2023
Warranty Documents - All Years - Index
entryLINK
entryLINK Order Process
Customer Apps
Historical Warranty Catalog
ENTRYLINK Essentials
Contact Customer Experience
Account Managers
After Sale Product Support
After Sale Product Support
Training
entryLINK or iPad Training for ProVia Customers
Visualizer
Visualizer Leave Behind
entryLINK Support
Account Review and Payment in entryLINK
Survey
Email
Take a Survey! Help us Improve!
Training
Setting up Training from entryLINK
entryLINK Support Department
entryLINK
Order Entry & Tools
EagleView Ordering Process [Roofing]
Installation Support
3D Component Videos
Bookmark Installation Support Homepage to your Cellular Device
ICP Recertification Information
Installation Support Homepage
Installer Certification Program (ICP) Information
Index
Landing - Installation for Porch Enclosures
Landing - Installation for Entry Doors
Landing - Installation for Metal Roofing
Landing - Installation for Siding
Landing - Installation for Stone
Landing - Installation for Storm Doors
Landing - Installation for Vinyl Patio Doors
Landing - Installation for Vinyl Windows
Entry Door
Entry Door Handles & Installation
Entry Door Miscellaneous
Entry Door Sidelites, Transoms, & Glass
FrameSaver (Wood) Frame
FusionFrame
Measuring
Non-Residential Entry Doors
PermaTech Frame
Service Instructions - Entry Doors
Steel L-Frame
Handles
Additional Hardware
Brinks
Emtek
Hoppe
Identify My Hardware
Non-Residential Hardware
Panolock Hardware
Schlage
Trilennium
Spanish
Entry Door Spanish Instructions
Metal Roofing
Spanish
Metal Roofing Spanish Instructions
Siding
Spanish
Siding Spanish Instructions
Stone
Spanish
Stone Spanish Instructions
Storm Door
Decorator Storm
Deluxe Storm
DuraGuard Storm
Handle Sets
Porch Enclosures
Spectrum Storm
Storm Door Installation
Storm Miscellaneous
Storm Replacements & Modification
Superview Storm
Spanish
Storm Door Spanish Instructions
Storm Windows
Spanish
Porch Enclosures Spanish Instructions
Vinyl Patio Door
Accessory and Parts Instructions
Additional Support Information
Aeris Vinyl Patio Doors
Aspect Vinyl Patio Doors
Ecolite Vinyl Patio Doors
Endure Vinyl Patio Doors
Field Mulling
Handle Set Instructions and Templates
Spanish
Vinyl Patio Spanish Instructions
Vinyl Window
Accessory and Parts Instructions
Additional Support Information
Aeris Vinyl Windows
Aspect Vinyl Windows
Awning Windows
Casement Windows
Double Hung/Single Hung Windows
Ecolite Vinyl Windows
Endure Vinyl Windows
Field Mulling
Hopper Windows
Measuring Guides and Templates
Picture Windows
Replacement Instructions
Slider Windows
Specialty Vinyl Windows
Troubleshooting
Vinyl Window Spanish Instructions
Quick Link Videos
English Videos
Spanish Videos
English
Entry Door
Acclimation of Internal Blind Glass
Adjusting The Strike Margin On Doors With Two Sidelites
Astragal Components Overview
Astragal Flip Lever Replacement
Astragal Lower Side Bolt Replacement
Astragal Removal
Astragal Troubleshooting Guide
Correcting Adjustable Strike Plate
Creating a Transom Template
Critical Steps: ProVia Double Entry Door Installation
Critical Steps: ProVia Single Entry Door Installation
Diagnose and Adjust Hinge Low Door Installation
Elton Glass and Trim Replacement
Fusion Frame Installation Tips
How to Check for a Warped Door Slab - String Test
How to Install a ProVia French Door (Inspection and Preparation Part 1)
How to Install a ProVia French Door (Installation & Operation Issues Part 3)
How to Install a ProVia French Door (Installation Part 2)
How to Swag an Entry Door Hinge
Measuring for Replacement Entry Doors
Panic Bar Vertical Rod Adjustment
Replacing Hinged Patio PVC Mullion
Replacing Z-Plugless Trim
Signet Fiberglass Entry Door Plugless Trim Installation
Sweep Replacement
Touch Up Paint Tips
Trim Plug Replacement
Vented Sidelite and Removable Mull
Venting Sidelite Screen Replacement
ZAC Threshold Cap Replacement
ZAC Threshold Prep
Hardware
Apex Panic Rim Hardware Lock Function Change Installation
Brinks Handle Operation
Emarq Handleset Extension Assembly
Emtek Modern Rectangular Key Cylinder Fix
Emtek Modern Tubular Keyed Lever Installation
Emtek Mortise Hardware F13 Operation
Emtek Mortise Hardware F20 Operation
Emtek Mortise Installation
Emtek Mortise Key Cylinder Install
Emtek Pull Handle Hardware Assembly
Emtek Roller Catch Adjustment
Emtek Tublar Grip Handle Installation
Hoppe Dallas Installation
Hoppe Multi-Point Hardware
Hoppe Multi-Point Hardware Troubleshooting
Hoppe Multi-Point Installation (Video)
How to Install Your Schlage Sense Smart Deadbolt
How to Install Your Schlage Sense Smart Deadbolt
How to Install Your Schlage Touch Keyless Deadbolt
How to Install Your Schlage Touch Keyless Lever
How to Program Your Schlage Touch Keyless Touchscreen Deadbolt
Intro to Emtek Roller Catches
MFG Emtek Grip Handle
MFG Emtek Mortise - How to Install
Multi Point Pano-Lock Switching Hardware
PanoLock Multi Point Hardware
PanoLock Multi Point Hardware (Emtek) Operation
Precision APEX 2000 Exit Device Installation
Schlage BE489 WB Installation to Endura Products PanoLock+
Schlage Classic Installation
Schlage Georgian Knob Fix
Schlage Keypad Deadbolt Programming
Schlage Vintage Grip Installation
Sliding Patio Multi Point Hardware
Trilennium Hardware Installation
Trilennium Lock Body Handing Change
Trilennium Multi-Point Locking Hardware
Metal Roofing
Barrel Tile Panel Installation
Barrel Tile Rake Trim
Barrel Tile Ridge Hip Cap
Barrel Tile Skylight Flashing
Barrel Tile Valley Flashing
Chimney Flashing - Metal Roofing
Damaged Panel Repair - Metal Roofing
Dormer Flashing - Metal Roofing
Eave Starter Trim - Metal Roofing
Hip Cap - Metal Roofing
Panels in a Valley - Metal Roofing
Pipe Boot Flashing - Metal Roofing
Pitch Change - Metal Roofing
Rake Trim - Metal Roofing
Ridge Caps - Metal Roofing
Roof Jacks - Metal Roofing
Roofing Panels - Metal Roofing
Short Course - Metal Roofing
Skylight Flashing - Metal Roofing
Snow Diverters - Metal Roofing
Valley Flashing - Metal Roofing
Siding
Harbor Mill Shake & Shingle Installation Tips
Stone
Cleaning and Sealing
How to Install Stone Veneer, Applying Bed Coat
How to Install Stone Veneer, Applying Grout
How to Install Stone Veneer, Create Layout Design
How to Install Stone Veneer, Flashing
How to Install Stone Veneer, Stacked Stone
Installing Manufactured Stone, Window Sills & Trims
Manufactured Stone Installation, Materials Needed
Manufactured Stone Installation, Tools Needed
Safety Tips for Stone Veneer Installation
Stone Veneer Installation, Mixing Mortar
Stone Veneer Installation, Surface Prep
Stone Veneer Mortar and Grout Techniques
Tips to Calculate Stone Order
Storm Doors
Cleaning Storm Door Glass
Critical Steps: Prehung Double Storm Door Installation
Critical Steps: Prehung Storm Door Installation
Critical Steps: ProVia Expander Storm Door Install
Deluxe Self Storing Sash and Screen Removal
French Storm Door Astragal
Replacing a Storm Door Sweep
Sash Operation on a Self Storing Storm Door
Single Hung Spectrum Operation
Spectrum Balancer Replacement
Spectrum Screen Replacement
Spectrum Storm Door Overview
Storm Door Closer Installation and Adjustment
Storm Door Repair: How to Remove the Screw Covers (alternative method)
Storm Door Screw Cover Removal (preferred method)
Storm Door Wind Chain Installation
Vinyl Patio Doors
2-Lite Patio Unit Installation
AccuVent Repair or Replacement
Adjusting Top Hung Patio Screen
Aeris Patio Door Accuvent Replacement
Critical Steps - Apect & Endure 4-Lite Vinyl Patio Unit Installation
Endure/Aspect 3-Lite Patio Door Installing Interlock Mull Post
Endure/Aspect Sliding Patio Door Sash Removal
Vinyl Windows
3-Lite Slider Window Anchor Block Installation
Aeris Casement Screen Install and Removal
Aspect/Endure Interlock Weatherstrip Placement
Bay Bow Window Installation
Casement Window Installation
Critical Steps: ProVia Double Hung Installation
Double Hung Window Installation
DualTech Tilt Latch Replacement
Endure Double-Hung Window Disassembly & Assembly
Endure/Aspect Casement & Awning Screen
Endure/Aspect DH Slider Full Screen
Endure/Aspect Slider Sash Removal
Flexscreen Install and Removal
Glazing Bead Removal Aspect/Endure
How to Adjust ProVia Casement Window Sash
How to Remove the Sash of ProVia Double Hung Windows
Measuring Casement Window Screens
Operation/Service of Aspect Window DA Locks
Removal and Installation of a Casement Window Sash
Shimming a Casement Window
Shimming a Double Hung Window
Shimming a Slider Vinyl Window
Troubleshooting a Casement Window
Troubleshooting a Double Hung Window
Troubleshooting a Slider Vinyl Window
Vinyl Glazing Bead Replacement
English Videos
Entry Doors
Hardware
Metal Roofing
Siding
Stone
Storm Doors
Vinyl Patio Doors
Vinyl Windows
Spanish Videos
Herrajes Videos
Piedra Videos
Puertas de Entrada Videos
Puertas de Vinilo para Patio Videos
Techo De Metal
iPad / PC App
App Product Resources and Marketing Materials
iPad App Login Issues and AutoFill
ProVia iPad App
Accessing and Sending iPad Crash Reports
ProVia PC App
Getting Setup on the PC App
IT
entryLINK
entryLINK Integration Guide
Roofing
Installation
Metal Roofing Instructions & Videos
Sales/Marketing
Buyer's Guide
Homeowner Flyer
Installation Guide
Metal Roofing Certified Training
Metal vs Asphalt
Provia Roof -vs- Standing Seam
Roofing Material Comparison Flyer
Warranty Metal Roofing Standard Envelope
Standard Warranty
Standard Warranty
Siding
Installation Manuals
Harbor Mill Installation Instructions
Installation Guidelines Board 'N Batten Vertical Vinyl Siding
Spanish
Manual de Instalación de Revestimiento Vinílico
Vinyl Siding Installation Guide
Vinyl Siding Installation Guide
Window & Door Surround Installation
Shipping Information
Vinyl Siding Shipping Guide
Stone
Cleaning and Sealing
Video
Cleaning and Sealing Video
Discontinued
Metal Lath Technical
NCMA Install Guide 5th Edition 3rd Printing (OLD)
Installation
Installation Videos
Dry Stacked Installation
Flashing Installation
Grout Installation
Grouting Techniques
How to Clean Manufactured Stone
Installing Sills, Trim and Accessories
Manufactured Stone Installation Overview
Materials Needed
Mixing Mortar
Safety
Scratch Coat Installation
Surface Preparation
Tools Needed
MVMA Installation Guide
MVMA Installation Guide 5th Edition 1st Printing
NCMA Installation Guide
NCMA Installation Guide 5th Edition 5th Printing
NCMA Installation Guide 5th Edition 5th Printing - Spanish
ProVia Installation Guide
ProVia Installation Guide
NCMA
Manufactured Stone Overview Education Course
Manufactured Stone Overview Education Course
ProVia Earns NCMA Certification Video
ProVia Earns NCMA Certification Video
Ordering
Walkthrough of entryLINK & Ordering Stone
ProVia Stone Calculator
ProVia Stone Calculating Form
ProVia Stone Calculating Form
ProVia Stone Calculator
ProVia Stone Calculator
Reference Materials
Complimentary and Contrasting Accessory List
Safety Data Sheet
Manufactured Stone Safety Data Sheet
Technical
Architectural Specifications
MANUFACTURED STONE ARCHITECTURAL SPECS
IAPMO
IAPMO Evaluation Report
Stone Accessories
Stone Accessory Technical
Stone Flats
Stone Profile Technical Information
Tools
Material Specs
Safety Data Sheets
Installation Prep
Calculating Stone Products
Tools Needed
Warranty Information
Warranty Information
Vinyl Windows & Patios
ProVia Dealer Information & Process for Reorders
Glass
Condensation Explanation
Privacy Glass
Chinchilla Privacy Glass
Tint
Tinted Glass
Installation Instructions
Installing Veneers
Shape Template Instructions
Patio Doors
2-Lite Vinyl Patio Door
3-Lite Vinyl Patio Door
AccuVent Bolt Plate Installation Instructions
Vinyl Patio Door Screen Installation Instructions
Retrofitting
Casement Screen Retrofit Instructions
Update Endure Patio Sample with Accuvent
Specialty Window
Vinyl Window Shape Installation Instructions
Window
Double Hung
Double Hung Window Installation
Literature
Bay/Bow
Casing Guide
Certified Wind Load & Impact Shield Guide
Garden Window
Grain Pattern & Stain Variations
Replacement Instructions
AccuVent Repair or Replacement (Endure/Aspect)
Block and Tackle Balance Set Screw Instructions
Casement Frame Bulb Seal Replacement
Casement Sash Removal & Installation
Constant Force Balance Set Screw Instructions
Double Hung Window Sash Repair and Replacement
DualTech Lock Replacement Instructions
Instructions for Casement Sash Adjustment
Instructions on Removing Vent Lock
Vinyl Patio Door Sash Replacement Instructions
Vinyl Patio Door Sash Roller Replacement Instructions
Troubleshooting
Windows
DH Window Margin Evaluation Photo Locations
Warranty
Historic Warranty Information
Warranty Cards and Sticker Information
Vinyl Window, Patio Door, and Entry Door Warranty Label Location
English
Spanish
Landing - Installation for Porch Enclosures
Porch Enclosure Instructions:
*
Aluminum Porch Enclosure System 1.2
