ProVia Knowledge Base

Aluminum Storm Products

ProVia Dealer Information & Process for Reorders Storm Door Brand Comparison Sheet

Color Info

Standard Colors

Current Standard Colors

Trending Colors

Current Trending Colors

Field Repairs

Storm Doors

DuraGuard Sash Insert Instrutions How to Operate Self-Storing Sashes How to Remove the Screw Cover Replacing Storm Door Stiles VIDEO: Storm Door Closer Installation

Storm Windows

Sash Retainer Clip Replacement Instructions

Installation

Installation Instructions: Storm Windows Video: Strike Plate Adjusting for Mortise Hardware

Storm Doors

Decorator

Decorator: Standard Features

Deluxe

Deluxe: Standard Features

DuraGuard

DuraGuard: Standard Features

Spectrum

Spectrum: Standard Features

Superview

Superview: Standard Features

Storm Windows

Concord

How Concord Windows Operate

Entry Doors

Measuring for Replacement Entry Doors ProVia Dealer Information & Process for Reorders String Test for Warped Slab

Catalogs / Price Books

Entry / Patio / Storm

Catalog Current

Impact Resistant

2026 Impact Entry Door Catalog

Drawings

Door Component Drawings

Replacement Component Drawings

Entry Door Dictionary

Frames

Fusion Frame

Fusion Frame - Single Door - Install Instructions FusionFrame Installation Tips Video FusionFrames with a mullion width adjustment other than 1" (per mullion) or certain inner frame depths will feature a multi-piece spread outside mullion.

French Doors

French Door Astragals

Multi-Point Astragal Strike Plate and Retainer Change Resolution to Astragal Strike Plates Moving

Glass / Trim

Decorative Glass Options

1.) Decorative Glass Videos

Internal Blinds

Colored Blinds

Re-engaging the magnet/operator on Colored Internal Blinds

Hardware

How to Determine the Backset Low Profile Deadbolt Instructions - Baldwin Hardware Security Benefits of the Hoppe, PanoLock, and Trilennium Multipoint Systems

Brinks

INSTALLATION VIDEOS AND INSTRUCTIONS

Emtek

Mortise

Emtek Mortise Dummy Thumb Lever Fix Re-handing Instructions - Mortise Lockbody

Tubular Grip Handles

Emtek Tubular Handle Installation Instructions

Keys

Key to Customer Supplied Key (Key Compatibility)

PanoLock®

Multi Point PanoLock Switching Hardware (Video)PanoLock latch "spring-back" Issue PanoLock+ Adapter Installation (Video)PanoLock+ Adapter Pack Instructions PanoLock® Limitations

Electronic Handles & Deadbolts

Schlage Encode Plus Smart Wifi Deadbolt - PanoLock Installation Video

Schlage

Electronic Handles & Deadbolts

How To Install Your Schlage FE595 Keypad Entry Lock (Video)How To Install Your Schlage Sense™ Smart Deadbolt (Video) - Discontinued 2023 How To Install Your Schlage Touch™ Keyless Deadbolt (Video) - Discontinued 2022 How To Install Your Schlage Touch™ Keyless Lever (Video) - Discontinued 2022 How To Program Your Schlage Touch™ Keyless Touchscreen Deadbolt (Video) - Discontinued 2022 Schlage Encode Plus Smart Wifi Deadbolt - PanoLock Installation Video Schlage Encode Plus Smart Wifi Deadbolt - Quick Start Guide Schlage Keypad Locks User Guide (comes in the box with deadbolt)Schlage Sense Smart Deadbolt User Guide - Discontinued 2023 Schlage Touch Keyless User Guide - Discontinued 2022 Setting up tap function on my iPhone for the Schlage Encode Plus Smart Wifi Deadbolt

Schlage Custom Hardware - New for 2027

Schlage Greene Grip Handle Installation Instructions

Trilennium

How to lock and unlock Trilennium Hardware - Video Rehanding Trilennium 3000-3070-3500 - Endura Replacing Key Cylinder for Trilennium Trilennium Care and Maintenance Trilennium Function Check Trilennium Installation Instructions Trilennium Panic Release Removal (Short Drive Arm is a Special-Order Item P-SO-HW-5271)Trilennium Troubleshooting Guide

Installation Instructions

Field Mulling Door and Sidelite

Cladding

CLADDING CLIP INSTALLATION INSTRUCTIONS INSTRUCTIONS FOR INSTALLING FRAME & BRICKMOLD CLADDING - FOR CLADDING SHIPPED LOOSE

Frames

Installing Exterior Jamb Extensions in the Field

FrameSaver®

DOUBLE ENTRY DOOR WITH SIDELITE(S) FRAMESAVER™ENTRY DOOR WITH VENTING SIDELITE (FRAMESAVER™)INSTALLATION INSTRUCTIONS FRAMESAVER™ ENTRY DOOR WITH SIDELITE(S)INSTALLATION INSTRUCTIONS FRAMESAVER™ SINGLE ENTRY DOOR

Fusion Frame

INSTALLATION INSTRUCTIONS FUSIONFRAME™ DOUBLE (FRENCH) ENTRY DOOR INSTALLATION INSTRUCTIONS FUSIONFRAME™ ENTRY DOOR WITH SIDELITE(S)Installation Tips for ProVia's Maintenance-free FusionFrame(TM) Door System (Video)

PermaTech Installation

FRENCH DOOR (DOUBLE ENTRY DOORS) WITH PERMATECH™ FRAME INSTALLATION INSTRUCTIONS INSTALLATION INSTRUCTIONS PERMATECH™ ENTRY DOOR WITH SIDELITE(S)INSTALLATION INSTRUCTIONS PERMATECH™ SINGLE ENTRY DOOR PAINTING INSTRUCTIONS FOR PERMATECH™ COMPOSITE FRAME

Steel L-Frame

SINGLE REPLACEMENT DOOR INSTALLATION INSTRUCTIONS (Steel L-Frame)Steel L-Frame Double Door Instructions

French Doors

French Double Doors - Part 1 - Preparation / Part 2 - Installation / Part 3 - Operation Issues (Videos)INSTALLATION INSTRUCTIONS FOR ENTRY DOORS - (FRENCH) DOUBLE DOORS ProVia Double Entry Door Installation CRITICAL STEPS

Hardware

Emtek Mortise Handle Installation Instructions EMTEK Tubular Sectional Single Cylinder Install Guide (Urban Modern)Strike Plate Install

Replacement Instructions

Replacing Corner Pad Replacing Glass & Trim Replacing Plugless Glass & Trim Video Sidelight Replacement

LightEn

Field Testing LightEn In-Frame Light LightEn Parameters

Nomenclature

Door with Sidelites and Transom Nomenclature

Non-Residential

Commercial Closers

Norton 1600 Series Installation Instructions

Stanley QDC 212 & 312 Hold Open Closer

Arm Adjustments Installation Instructions

Stanley QDC 300 Door Closer

Arm Adjustments Installation Instructions

Hardware

Stanley Commercial Hardware Cylindrical Lever Series Grade 1

Metal Frame Installation Instructions

INSTALLATION INSTRUCTION ALUMINUM THRESHOLD FOR STEEL FRAME Redi-Flex Adjustable Steel Frame Replacement Steel-L Frame Slip On Drywall Application - Hollow Metal Steel Frame Steel Frame - Existing Masonry Construction Steel Frame - New Masonry Construction Steel Frame - Steel Stud Wall Construction Steel Frame - Wood Stud Wall Construction

Panic Hardware

APEX 2000 Series Installation Instructions Reliant 5000 Series Installation Instructions Vertical Rod Adjustment Video

Sliding Patio Screen

INSTALLATION INSTRUCTIONS PATIO DOOR SCREEN

Sweeps

Replacing Bottom Sweeps - Z Series Sweeps

Thresholds

ADA Compliant

Inswing ADA, Outswing ADA, & Saddle Thresholds

Low Profile

Low Profile Threshold - ENDURA

Z-Series Thresholds

Service Instruction ZAI (Adjustable) to the Z-AC (Auto-Adjusting) Sill Cap Replacement

Z-Articulating Cap (Z-AC) Threshold

ZAC Threshold Cap Replacement - Video

Transoms

Removing a Transom in Field Transom Template Instructions & Video

Warranty

entryLINK

entryLINK Order Process

Customer Apps

Historical Warranty Catalog

ENTRYLINK Essentials

Contact Customer Experience

Account Managers

After Sale Product Support After Sale Product Support

Training

entryLINK or iPad Training for ProVia Customers

Visualizer

Visualizer Leave Behind

entryLINK Support

Account Review and Payment in entryLINK

Survey

Take a Survey! Help us Improve!

Training

Setting up Training from entryLINK

entryLINK Support Department

entryLINK

Order Entry & Tools

EagleView Ordering Process [Roofing]

Installation Support

3D Component Videos Bookmark Installation Support Homepage to your Cellular Device ICP Recertification Information Installation Support Homepage Installer Certification Program (ICP) Information

Index

Landing - Installation for Porch Enclosures Landing - Installation for Entry Doors Landing - Installation for Metal Roofing Landing - Installation for Siding Landing - Installation for Stone Landing - Installation for Storm Doors Landing - Installation for Vinyl Patio Doors Landing - Installation for Vinyl Windows

Entry Door

Entry Door Handles & Installation Entry Door Miscellaneous Entry Door Sidelites, Transoms, & Glass FrameSaver (Wood) Frame FusionFrame Measuring Non-Residential Entry Doors PermaTech Frame Service Instructions - Entry Doors Steel L-Frame

Handles

Additional Hardware Brinks Emtek Hoppe Identify My Hardware Non-Residential Hardware Panolock Hardware Schlage Trilennium

Spanish

Entry Door Spanish Instructions

Metal Roofing

Spanish

Metal Roofing Spanish Instructions

Siding

Spanish

Siding Spanish Instructions

Stone

Spanish

Stone Spanish Instructions

Storm Door

Decorator Storm Deluxe Storm DuraGuard Storm Handle Sets Porch Enclosures Spectrum Storm Storm Door Installation Storm Miscellaneous Storm Replacements & Modification Superview Storm

Spanish

Storm Door Spanish Instructions

Storm Windows

Spanish

Porch Enclosures Spanish Instructions

Vinyl Patio Door

Accessory and Parts Instructions Additional Support Information Aeris Vinyl Patio Doors Aspect Vinyl Patio Doors Ecolite Vinyl Patio Doors Endure Vinyl Patio Doors Field Mulling Handle Set Instructions and Templates

Spanish

Vinyl Patio Spanish Instructions

Vinyl Window

Accessory and Parts Instructions Additional Support Information Aeris Vinyl Windows Aspect Vinyl Windows Awning Windows Casement Windows Double Hung/Single Hung Windows Ecolite Vinyl Windows Endure Vinyl Windows Field Mulling Hopper Windows Measuring Guides and Templates Picture Windows Replacement Instructions Slider Windows Specialty Vinyl Windows Troubleshooting Vinyl Window Spanish Instructions

Quick Link Videos

English Videos Spanish Videos

English

Entry Door

Acclimation of Internal Blind Glass Adjusting The Strike Margin On Doors With Two Sidelites Astragal Components Overview Astragal Flip Lever Replacement Astragal Lower Side Bolt Replacement Astragal Removal Astragal Troubleshooting Guide Correcting Adjustable Strike Plate Creating a Transom Template Critical Steps: ProVia Double Entry Door Installation Critical Steps: ProVia Single Entry Door Installation Diagnose and Adjust Hinge Low Door Installation Elton Glass and Trim Replacement Fusion Frame Installation Tips How to Check for a Warped Door Slab - String Test How to Install a ProVia French Door (Inspection and Preparation Part 1)How to Install a ProVia French Door (Installation & Operation Issues Part 3)How to Install a ProVia French Door (Installation Part 2)How to Swag an Entry Door Hinge Measuring for Replacement Entry Doors Panic Bar Vertical Rod Adjustment Replacing Hinged Patio PVC Mullion Replacing Z-Plugless Trim Signet Fiberglass Entry Door Plugless Trim Installation Sweep Replacement Touch Up Paint Tips Trim Plug Replacement Vented Sidelite and Removable Mull Venting Sidelite Screen Replacement ZAC Threshold Cap Replacement ZAC Threshold Prep

Hardware

Apex Panic Rim Hardware Lock Function Change Installation Brinks Handle Operation Emarq Handleset Extension Assembly Emtek Modern Rectangular Key Cylinder Fix Emtek Modern Tubular Keyed Lever Installation Emtek Mortise Hardware F13 Operation Emtek Mortise Hardware F20 Operation Emtek Mortise Installation Emtek Mortise Key Cylinder Install Emtek Pull Handle Hardware Assembly Emtek Roller Catch Adjustment Emtek Tublar Grip Handle Installation Hoppe Dallas Installation Hoppe Multi-Point Hardware Hoppe Multi-Point Hardware Troubleshooting Hoppe Multi-Point Installation (Video)How to Install Your Schlage Sense Smart Deadbolt How to Install Your Schlage Sense Smart Deadbolt How to Install Your Schlage Touch Keyless Deadbolt How to Install Your Schlage Touch Keyless Lever How to Program Your Schlage Touch Keyless Touchscreen Deadbolt Intro to Emtek Roller Catches MFG Emtek Grip Handle MFG Emtek Mortise - How to Install Multi Point Pano-Lock Switching Hardware PanoLock Multi Point Hardware PanoLock Multi Point Hardware (Emtek) Operation Precision APEX 2000 Exit Device Installation Schlage BE489 WB Installation to Endura Products PanoLock+Schlage Classic Installation Schlage Georgian Knob Fix Schlage Keypad Deadbolt Programming Schlage Vintage Grip Installation Sliding Patio Multi Point Hardware Trilennium Hardware Installation Trilennium Lock Body Handing Change Trilennium Multi-Point Locking Hardware

Metal Roofing

Siding

Harbor Mill Shake & Shingle Installation Tips

Stone

Cleaning and Sealing How to Install Stone Veneer, Applying Bed Coat How to Install Stone Veneer, Applying Grout How to Install Stone Veneer, Create Layout Design How to Install Stone Veneer, Flashing How to Install Stone Veneer, Stacked Stone Installing Manufactured Stone, Window Sills & Trims Manufactured Stone Installation, Materials Needed Manufactured Stone Installation, Tools Needed Safety Tips for Stone Veneer Installation Stone Veneer Installation, Mixing Mortar Stone Veneer Installation, Surface Prep Stone Veneer Mortar and Grout Techniques Tips to Calculate Stone Order

Storm Doors

Cleaning Storm Door Glass Critical Steps: Prehung Double Storm Door Installation Critical Steps: Prehung Storm Door Installation Critical Steps: ProVia Expander Storm Door Install Deluxe Self Storing Sash and Screen Removal French Storm Door Astragal Replacing a Storm Door Sweep Sash Operation on a Self Storing Storm Door Single Hung Spectrum Operation Spectrum Balancer Replacement Spectrum Screen Replacement Spectrum Storm Door Overview Storm Door Closer Installation and Adjustment Storm Door Repair: How to Remove the Screw Covers (alternative method)Storm Door Screw Cover Removal (preferred method)Storm Door Wind Chain Installation

Vinyl Patio Doors

2-Lite Patio Unit Installation AccuVent Repair or Replacement Adjusting Top Hung Patio Screen Aeris Patio Door Accuvent Replacement Critical Steps - Apect & Endure 4-Lite Vinyl Patio Unit Installation Endure/Aspect 3-Lite Patio Door Installing Interlock Mull Post Endure/Aspect Sliding Patio Door Sash Removal

Vinyl Windows

3-Lite Slider Window Anchor Block Installation Aeris Casement Screen Install and Removal Aspect/Endure Interlock Weatherstrip Placement Bay Bow Window Installation Casement Window Installation Critical Steps: ProVia Double Hung Installation Double Hung Window Installation DualTech Tilt Latch Replacement Endure Double-Hung Window Disassembly & Assembly Endure/Aspect Casement & Awning Screen Endure/Aspect DH Slider Full Screen Endure/Aspect Slider Sash Removal Flexscreen Install and Removal Glazing Bead Removal Aspect/Endure How to Adjust ProVia Casement Window Sash How to Remove the Sash of ProVia Double Hung Windows Measuring Casement Window Screens Operation/Service of Aspect Window DA Locks Removal and Installation of a Casement Window Sash Shimming a Casement Window Shimming a Double Hung Window Shimming a Slider Vinyl Window Troubleshooting a Casement Window Troubleshooting a Double Hung Window Troubleshooting a Slider Vinyl Window Vinyl Glazing Bead Replacement

English Videos

Entry Doors Hardware Metal Roofing Siding Stone Storm Doors Vinyl Patio Doors Vinyl Windows

Spanish Videos

Herrajes Videos Piedra Videos Puertas de Entrada Videos Puertas de Vinilo para Patio Videos Techo De Metal

iPad / PC App

App Product Resources and Marketing Materials iPad App Login Issues and AutoFill

ProVia iPad App

Accessing and Sending iPad Crash Reports

ProVia PC App

Getting Setup on the PC App

entryLINK

entryLINK Integration Guide

Roofing

Installation

Metal Roofing Instructions & Videos

Sales/Marketing

Buyer's Guide Homeowner Flyer Installation Guide Metal Roofing Certified Training Metal vs Asphalt Provia Roof -vs- Standing Seam Roofing Material Comparison Flyer Warranty Metal Roofing Standard Envelope

Standard Warranty

Siding

Installation Manuals

Harbor Mill Installation Instructions Installation Guidelines Board 'N Batten Vertical Vinyl Siding

Spanish

Manual de Instalación de Revestimiento Vinílico

Vinyl Siding Installation Guide

Vinyl Siding Installation Guide Window & Door Surround Installation

Shipping Information

Vinyl Siding Shipping Guide

Stone

Cleaning and Sealing

Video

Cleaning and Sealing Video

Discontinued

Metal Lath Technical NCMA Install Guide 5th Edition 3rd Printing (OLD)

Installation

Installation Videos

Dry Stacked Installation Flashing Installation Grout Installation Grouting Techniques How to Clean Manufactured Stone Installing Sills, Trim and Accessories Manufactured Stone Installation Overview Materials Needed Mixing Mortar Safety Scratch Coat Installation Surface Preparation Tools Needed

MVMA Installation Guide

MVMA Installation Guide 5th Edition 1st Printing

NCMA Installation Guide

NCMA Installation Guide 5th Edition 5th Printing NCMA Installation Guide 5th Edition 5th Printing - Spanish

ProVia Installation Guide

NCMA

Manufactured Stone Overview Education Course

ProVia Earns NCMA Certification Video

Ordering

Walkthrough of entryLINK & Ordering Stone

ProVia Stone Calculator

ProVia Stone Calculating Form ProVia Stone Calculating Form ProVia Stone Calculator ProVia Stone Calculator

Reference Materials

Complimentary and Contrasting Accessory List

Safety Data Sheet

Manufactured Stone Safety Data Sheet

Technical

Architectural Specifications

MANUFACTURED STONE ARCHITECTURAL SPECS

IAPMO

IAPMO Evaluation Report

Stone Accessories

Stone Accessory Technical

Stone Flats

Stone Profile Technical Information

Tools

Material Specs Safety Data Sheets

Installation Prep

Calculating Stone Products Tools Needed

Warranty Information

Vinyl Windows & Patios

ProVia Dealer Information & Process for Reorders

Glass

Condensation Explanation

Privacy Glass

Chinchilla Privacy Glass

Tint

Tinted Glass

Installation Instructions

Installing Veneers Shape Template Instructions

Patio Doors

2-Lite Vinyl Patio Door 3-Lite Vinyl Patio Door AccuVent Bolt Plate Installation Instructions Vinyl Patio Door Screen Installation Instructions

Retrofitting

Casement Screen Retrofit Instructions Update Endure Patio Sample with Accuvent

Specialty Window

Vinyl Window Shape Installation Instructions

Window

Double Hung

Double Hung Window Installation

Literature

Bay/Bow Casing Guide Certified Wind Load & Impact Shield Guide Garden Window Grain Pattern & Stain Variations

Replacement Instructions

AccuVent Repair or Replacement (Endure/Aspect)Block and Tackle Balance Set Screw Instructions Casement Frame Bulb Seal Replacement Casement Sash Removal & Installation Constant Force Balance Set Screw Instructions Double Hung Window Sash Repair and Replacement DualTech Lock Replacement Instructions Instructions for Casement Sash Adjustment Instructions on Removing Vent Lock Vinyl Patio Door Sash Replacement Instructions Vinyl Patio Door Sash Roller Replacement Instructions

Troubleshooting

Windows

DH Window Margin Evaluation Photo Locations

Warranty

Historic Warranty Information

Warranty Cards and Sticker Information

Vinyl Window, Patio Door, and Entry Door Warranty Label Location